AltcoinOptions.Org have *****ed me R38750 working with standard bank

We were approached by a ********** broker claiming to be Sandile Shezi on Sandile Shezi’s page on Facebook. We were advised to make a deposit into Altcoin Traders account at Sstandard Bank where we deposited a total sum of R8050 which equated to the start up of 500$. We we logged on to a platform called AltcoinOptions which uses the Altcoin Trader account at standard to funnel ********** funding. The account number is **********17 and it is a Standard Bank account. We were advised to use reference number **********55 and we logged on to the platform and we could see what was a rising profit earning and we were very excited as we new altcoin was a legitimate trading platform. Soon after the profits stopped rising and we advised that our software needed upgrading so we were requested to deposit R13700 into the very same Standard Bank account and there after we were told they would be allocated accordingly and we would then see a continued rise in profits. We did so and yes the platform showed a rise in profits again. When it was time to withdraw we were advised that a 10% tax need to be paid in order for the funds to be paid to us in 4 hours, this was 10% R249 646.00 which was said to be our profits in rands. We advised them we do not have anymore money to pay accept our last bit which was R17000 in total. They told us they would assist us by making the outstanding amount payment and we would then have to pay it back once our profits have been received. We made that payment again to the Standard Bank account and they sent us a proof of payment that seemed suspicious and out of place. The next we checked everything and verified with Standard Bank that the account does belong to Altcoin however, we advise them that we would like to log a ***** case as we have been *****ed and the deposits we have made are into this account and they advised that they would assist but instead of freezing the transactions they told us they had no authority to do this because it was a long standing account? This came as absolute surprise to us considering this is a report of ********** activity using their account and this should immediately alarm them as it holds detrimental reputational risk for them. I was contact via email and and via Telephone by a young lady named Tahira Maasdorp who is their ***** department who advised me that she would urgently assist by sending an email to altcoin and for the ***** department to freeze the account and transactions which was not ad has not yet even today been done. Today I receive an email from Standard Banks transactional ***** department saying that Altcoin states that the funds have been utilized and that they are sorry for my loss. My children are hungry at home and we have deposited everything we have totaling R38750.00 into this standard bank account that has been used by **********. We have nothing left and standard bank has simply said go away without helping us at all regardless of the fact that this is their account being used by the ********** and also the fact that this account is still in use. No one has advised how these funds were utilized, I did not receive any phone from standard bank but a simple email, not even the courtesy to call me and explain considering the emotional damage this has done to me. I believe standard bank or someone in standard bank together with Altcoin is working with the ********** to **** people using the legitimacy of Altcoin and their account at standard bank. The police case was given to standard together with all the screenshots and evidence of ***** using their account and they have done absolutely nothing whatsoever. STANDARD BANK IS TRULY WORKING WITH ********** TO ***** PEOPLE. ********** ARE FUNNEL ********** FUNDING THROUGH STANDARD BANK EVERYONE PLEASE BE VERY CAREFUL OF THE ABOVE MENTIONED ACCOUNT AND DO NOT USE STANDARD BANK TO DO YOUR BANKING. My kids are left hungry and I do not know what to do. When I asked for standard bank to assist me they chased me away and told me they will do nothing even though the account is active and is theirs, I cannot believe this.