AO
Arthur O
1 reviews | Active since Jul 2021
11 Jan 2022, 13:53
Re-rate of Wurth South Africa to AVERAGE
Have received a response from Wurth. Apparently they were still on vacation. I don't understand why there is no provision for limited staff at least to notify of their closure? For this reason I will re-rate them as average. I know their products are exceptional quality.
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Würth South Africa's replyOfficial
27 Jul 2022, 12:01Hello Arthur
I am so sorry for the delay in response. I am glad you were assisted in January and we now finally have a Hello Peter profile to avoid any delays in future.
We do pride ourselves in selling great quality products and have brushed up on our after sales service and support. We have professional call centre staff who you can reach via phone, web chat and email of course.
We hope you do enjoy the products. We would like to send you a coupon for our eShop, if you could kindly contact Rejean in Web support, she will arrange it for you, just for your troubles. *** or *** and no 2 for web support. Kind regards, Marisa
I am so sorry for the delay in response. I am glad you were assisted in January and we now finally have a Hello Peter profile to avoid any delays in future.
We do pride ourselves in selling great quality products and have brushed up on our after sales service and support. We have professional call centre staff who you can reach via phone, web chat and email of course.
We hope you do enjoy the products. We would like to send you a coupon for our eShop, if you could kindly contact Rejean in Web support, she will arrange it for you, just for your troubles. *** or *** and no 2 for web support. Kind regards, Marisa
Würth South Africa's reply27 Jul 2022, 12:01
Official
Hello Arthur
I am so sorry for the delay in response. I am glad you were assisted in January and we now finally have a Hello Peter profile to avoid any delays in future.
We do pride ourselves in selling great quality products and have brushed up on our after sales service and support. We have professional call centre staff who you can reach via phone, web chat and email of course.
We hope you do enjoy the products. We would like to send you a coupon for our eShop, if you could kindly contact Rejean in Web support, she will arrange it for you, just for your troubles. *** or *** and no 2 for web support. Kind regards, Marisa
I am so sorry for the delay in response. I am glad you were assisted in January and we now finally have a Hello Peter profile to avoid any delays in future.
We do pride ourselves in selling great quality products and have brushed up on our after sales service and support. We have professional call centre staff who you can reach via phone, web chat and email of course.
We hope you do enjoy the products. We would like to send you a coupon for our eShop, if you could kindly contact Rejean in Web support, she will arrange it for you, just for your troubles. *** or *** and no 2 for web support. Kind regards, Marisa