WS
Wayne S

1 reviews | Active since Jul 2024

18 Jul 2024, 18:54

Help asb

Het n aircon mashien by hul gekoop laas jaar Mei.Het hom nou vandag ingesluit 7keer gebruik.Ek wou gas in die trekker sit toe se die mashien hy moet gediens word en kort n koode.Nou dit is waar die probleem in kom die verkoopsman het niks gesè van die ding moet elke jaar gediens word en dat dit R5500 kos om hom te diens nie nou beteeken hy my niks want hyt my uitgesluit kan niks met hom doen nie hulle is baie vinnig om aan jou iets teverkoop maar vertel jou nie als nie want hulle wil target haal vir die maand.Nou die verkoopsman werk nie meer vir Wurth nie.Nou sit ek in die sop

0
Replies (2)
Würth South Africa
Würth South Africa's reply29 Jul 2024, 13:28
Official
Hello Wayne 
We will be in contact shortly to deal with your complaint. We are committed to quality product and service and will work on n resolving the issue. 
Würth South Africa
Würth South Africa's reply30 Jul 2024, 11:26
Official
Hello Wayne,
Once again apologies for the miscommunication. I believe our aircon specialist team was in touch and has attended to the issue. Should you need anything further, you are welcome to get in touch with us via your service consultant or *** for aircon and diagnostic specific queries. Thank you for your patience.