1 reviews | Active since Dec 2019
WUMDROP should be called NODROP!
On 29 November 25, I placed an online order for a basic box of Huletts Equisweet Sugar. On the same day, it was handed to the Courier Wumdrop. On Monday 1 December I received an email that the delivery Failed because they phoned the recipient but there was no answer. (the recipient is an elder hence ME PLACING THE ORDER!)
WHAT A LAME EXCUSE. I told them and gave them instructions to deliver at the address they have. There is nothing to confirm. The delivery address is EXACTLY the address they have to deliver to. I requested on numerous occasions for the parcel to be delivered. Wumdrop then confirmed that Makro refused to give them the package. On Thursday 4 December Wumdrop confirmed that they waited 4HOURS at Makro for the package but the failed to give them the parcel. IF WUMDROP JUST DELIVERED THE PARCEL AS INSTRUCTED, THIS REVIEW WOULD NOT HAVE HAPPEND. Until this day, I HAVE NO DELIVERY BECAUSE WUMDROP is *********** of delivering parcels and does not know how to follow instructions.
