WumDrop and Makro - a masterclass in incompetence, dishonesty and arrogance

My order was scheduled for delivery on Friday, 13 March, but I requested a reschedule as I was away. On Saturday morning, I received a false notification stating the order was out for delivery; I waited all day, yet nothing arrived.

Today, a wholly *********** driver named Nando Khoza called to say he had arrived. I provided him with an entrance code and specific delivery instructions. Two minutes later, he called back and arrogantly demanded I meet him outside because he "couldn't see parking." Naturally, I ignored this foolish request, as I have no control over visitor parking and it is his job to deliver the package, not merely to drive it around.

Eight minutes later, he **** to his employer by logging the status as "customer not available" - a blatant falsehood to cover the fact that he was simply unwilling to park and do his job. He then proceeded to leave with my order. The unprofessionalism of this company and its employees is staggering.

Having seen several similar complaints on Hellopeter regarding this courier, I will now cancel any retail order immediately if I see this company has been assigned. This is the third time Makro has used an *********** courier for my deliveries, and I will be seriously considering other online retailers for my future purchases.