Worst experience

I had the worst experience ever, I received a message saying "Teboho Hamilton is en route to drop-off your Makro Online order MAK***. Track it here: https://p.wmdrp.me/qGmJqnE3GP or contact driver on +*** - WumDrop." And another one saying "Makro: Sorry we couldn't reach you to deliver your order. We'll contact you to check your availability. Order# MAK***" I didn't receive any call saying I must fetch my order even today they were suppose to bring my order but I haven't heard from them since 09:27