1 reviews | Active since Jul 2021
UNPROFESSIONAL AND UNRELIABLE!!!
!UNPROFESSIONAL AND UNRELIABLE!!!
"Obey is en route to drop-off your Makro Online order MAK***/M17/000. Track it here: https://p.wmdrp.me/KDgan or contact driver on +*** - WumDrop."
This message was sent yesterday, 1 Oct 2021. No arrival. Called driver named Bennie in the afternoon to ask where he was. He told me he is at my neighbouring suburb The Hills and will be here "soon". Almost an hour and half passed and I called him twice. On second call he finally answered but informed he he is out of phone battery and cannot deliver (????) but will come this morning. He is a now-show this morning and numerous attempts to call him failed as his phone goes over into message "not available". I told him I'm waiting for my new fridge as my old one broke and my perishable food in danger of going off. He assured me he would deliver yesterday. Tried to contact Wumdrop's number in Cape Town repeatedly but it doesn't go through. I will insist my deliveries not be handled by Wumdrop in future.
I am not able to view all order details and cell numbers to pull up your order as numbers is restricted, and I know this request is not ideal, but could you write out your MAK number and I will prioritize feedback (example MAK one, three, nine, four, etc)
Regards
I am not able to view all order details and cell numbers to pull up your order as numbers is restricted, and I know this request is not ideal, but could you write out your MAK number and I will prioritize feedback (example MAK one, three, nine, four, etc)
Regards
Further to the above, our team has since confirmed delivery has been made. 02/20/21, 12:25.
Again, we do apologize for the poor service rendered on our part. Please feel free to reach out to me directly should you require any further assistance.
Regards
Kim Nicholson
National Operations Manager
***
Further to the above, our team has since confirmed delivery has been made. 02/20/21, 12:25.
Again, we do apologize for the poor service rendered on our part. Please feel free to reach out to me directly should you require any further assistance.
Regards
Kim Nicholson
National Operations Manager
***
