They should be closed down

Worse place to do online shopping.placed and paid order on the 30th October. Get message from there delivery company wumdrop order is on its way 31th I called the driver Sam round 2 to be specific about what time I'll be leaving work and if they can deliver before 4 and he assured and promised as I'm Waiting 4 I get an sms we sorry we couldn't reach you. I'm like OK not a problem they will deliver following day no communication from anyone 1st November same thing we on our way to deliver once again I Call the new driver Zinhle that was assigned to deliver just to make sure I do the the package coz it's my daughter's bday and I would like to go home with the package to suprise her I even went as far as having a live chat with a consultant and I'm assured I'll get my package delivered I was literally in contact with this guy till 6 and he promised to deliver guess what 7 I get an sms we unable to deliver like *** guys are we not important to you guys instead he told me he's in springs and in Edenvale doing delivery.... Im ****ed as we speak my bladdy child didn't get her gift coz makro and wumdrop doesn't take there clients serious.. 3rd nove I been on the phone all day using my airtime to call these to companies and was bladdy promised to get it delivered we sitting on the 4th another sms package is on its way Thembilani only to get an sms 2 min later that these *******s can not deliver what the **** guys I'm ****ed I'm unhappy I want my money or my package ull are the worse people to be dealing with