LT
Lethabo T
1 reviews | Active since Mar 2017
26 Oct 2022, 19:26
Terrible. They don't deliver. Avoid by all means
I ordered from Game last week. They messaged me to tell me that my order would be delivered on Monday. The driver only picked up one of my 2 packages but still has not delivered! When I enquired about my 2nd package I was told the driver marked it as collected when he actually didn't collect and that has caused an error on the system. I messaged Wumdrop and their response was that I should call Game to sort it out. So their driver is *********** but somehow that is my problem??? Never use this company!!! Unfortunately I found put the hard way
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Replies (1)0
Replies (1)Wumdrop's replyOfficial
27 Oct 2022, 08:37Hello Lethabo
Please accept our sincere apologies for the confusion and frustration caused as a result of our new delivery team members using the app incorrectly.
Please could you send your order reference to me ***, and I will ensure we collect and deliver both packages, to you, as priority, while simultaneously investigating how we managed to get this so wrong, to ensure no future recurrence.
Regards
Kim Nicholson
National Operations Manager
WumDrop
Please accept our sincere apologies for the confusion and frustration caused as a result of our new delivery team members using the app incorrectly.
Please could you send your order reference to me ***, and I will ensure we collect and deliver both packages, to you, as priority, while simultaneously investigating how we managed to get this so wrong, to ensure no future recurrence.
Regards
Kim Nicholson
National Operations Manager
WumDrop
Wumdrop's reply27 Oct 2022, 08:37
Official
Hello Lethabo
Please accept our sincere apologies for the confusion and frustration caused as a result of our new delivery team members using the app incorrectly.
Please could you send your order reference to me ***, and I will ensure we collect and deliver both packages, to you, as priority, while simultaneously investigating how we managed to get this so wrong, to ensure no future recurrence.
Regards
Kim Nicholson
National Operations Manager
WumDrop
Please accept our sincere apologies for the confusion and frustration caused as a result of our new delivery team members using the app incorrectly.
Please could you send your order reference to me ***, and I will ensure we collect and deliver both packages, to you, as priority, while simultaneously investigating how we managed to get this so wrong, to ensure no future recurrence.
Regards
Kim Nicholson
National Operations Manager
WumDrop
