Poor commutation and delivery service

I am expecting a collect and delivery from Makro. I made arrangements for this specific delivery 5 days ago! Thabo Motsoeng 1 if your drivers assigned to my delivery is no where to be found! I was on the call With Shumani a customer service agent. Whilst on the call she.tried calling your driver with no nswer. How do you'll assign work to someone who is so irresponsible. It's almost 2pm and he has not even picked up my fridge from Makro for delivery and to collect my fridge that I am returning. Keeping in mined I emptied out my whole ****ing fridge everything is out it's hot and might go. Off but you'll don't give a 2 ****s! Poor and pathetic