Delivery and communicatioin

Delivery service and communication issues So I ordered a package from game online. I am recording this experience because this delivery service communication is abysmal. 1. The package was meant to be delivered on the 12th of March. When people deliver to me, I either have to tag them into the building, or for the 3 years I have lived at this address security signs for packages and I fetch from them. 2. The driver advised he called, there are no calls on my phone, it was with me the whole time. 3. Game tells me they arranged with the courier, the package will arrive today 13/3. 4. I phoned the courier company they tell me the driver picked up the package and is on route. 5. its 15:00 so I phonedd them again, they confirmed that the package is on its way and the drivers tracking isn't working. 6. I phone the driver. He advised me that they are only delivering tomorrow on 03/14th.

I have canceled my package and requested a refund. I am not sure who is lying to who, or where your communication is, but don't subject your customers to your mess.