LV
Lisa-Mari Viljoen

1 reviews | Active since Aug 2020

03 Nov 2022, 09:03

Delivery

Do not stick to delivery time lines. Very poor service.

0
Replies (2)
Wumdrop
Wumdrop's reply03 Nov 2022, 09:07
Official
Hi Lisa-mari

We do apologise about the service you received from us - it is definitely not the service level we aim for. 

Please confirm your order number and we will assist. 

Team WumDrop
Wumdrop
Wumdrop's reply03 Nov 2022, 09:19
Official
Hi Lisa-Mari

Please do accept our apologies for failing to honour our delivery time, and  inconvenienced you in the process. It is simply, not acceptable on our part.

Please could you share your order reference as received via SMS by WumDrop, so I may look into the root cause and feedback to you. If you could email me that would be appreciated. ***

Again, I do apologise for the poor service rendered to you.

Regards
Kim