Double Booking of Seats and General Poor Service

After pre-ordering tickets three weeks in advance, we arrived at Newlands to collect them only to be told that two of ours tickets had been cancelled due to double booking.<br> <br> In the three weeks leading up to the game, no one even attempted to contact me to inform me of this and upon complaining at the ticket office on the day, the staff just shrugged their shoulders and said \it happens"and moved us to a entirely different block of seats.<br> <br> Furthermore"