Poor aftersales service and vehicle issues not resolved

I had purchased a 2019 Ford Everest XLT 4x4 in March 2025. the salesman was very active in the time leading up to trying to get me to purchase the vehicle, then after the vehicle was purchased, the aftersales service was very poor. I had to chase repeatedly on a daily basis to get feedback on my issues.

Finding issues with the vehicle and most importantly, features advertised (Day Time Running Lights), not working and when questioning WP Motors, they just said they the guy who advertised it made a mistake and they just pushed the issue aside and said the vehicle did not have that feature. When I went to Ford and other dealers with the same model, all stated that my model should have it as standard! I then found features like seatbelt warnings turned off, headlight bulbs not operational of which they attended too. Passenger seatbelt warning still not working. I have now recently found that the vehicle had body work done of which this was not disclosed to me when I purchased the vehicle.

I will DEFINITELY not be purchasing from WP Motors again.

They were so active to make the purchase and then once done, the service dropped completely.