1 reviews | Active since Sept 2011

19 Mar 2022, 10:46

Malpractice?

I donated blood again yesterday for the first time in 20 years. Firstly, they have no record of previous donations which have to total in excess of 15. First mistake. I filled in all the forms religiously, and waited for my turn. Entered, the trailer, handed in my papers and was shown to where I could choose which arm to use. The sister that cannulated was friendly and professional.

Some time later I was approached and asked about my answers on the questionnaire. Yes I had basal cell carcinoma surgery in Feb. Only to be told that I could not donate within a 3 month period as "this could cause a recurrence" Never heard such hogwash in my life - it isn't systemic - its skin cancer ON THE SURFACE. I asked so how much blood had they already drawn - 300ml which would be thrown away. Not used for plasma - nothing - just discarded. So much for recurrence of the BCC? I am furious! Why did I bother to fill in the questionnaire if no one was going to read it! Why cannulate then draw 300 ml and then told donation could cause a recurrence! Had I not JUST donated? Is a recurrence only for amounts over 300ml? This borders on medical malpractice! I look forward to seeing a reply

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Replies (2)
Western Cape Blood Service
Western Cape Blood Service's reply22 Mar 2022, 08:43
Official
Good day Bev, thank you for taking the time to leave a review. We're sorry to hear about your experience. We would like to follow up and will need some additional information: when and where you donated, your donor code, plus contact details so that we can follow up with you directly if needed. You can also send this information to ***
's update22 Mar 2022, 18:05
Reviewer Update
The address to where I should respond is **********?
I have rep**** to *** which I found on the website. I trust you will reply.