A "Pastor" can't be held accountable for his actions

<p>The customer care service at the WP Blood Transfusion Head Office in Old Mill Road is nothing short of pathetic. 3 weeks ago I was involved in an altercation with a driver. I went and reported it at the head quarters, spoke to the man who is in charge of the drivers and was told he would get back to me the same day. The next day I emailed them again to inform them I would be out of the country but I am still waiting for the follow-up and they could liaise with me via email. I was out of the country for 2 weeks and still nothing. Yesterday I emailed them yet again and this morning I got a call from the man who should've called me 3 weeks ago... Now my problem is that 3 weeks ago your company agreed with me that your driver was in the wrong. This morning you still agreed with me that your driver was in the wrong but no action will be taken against him because he wouldn't use prolific language and finger gestures all because he is a pastor in the church! Oh cry me a god**** river WPBT! If that's the justification you're giving me to defend your driver, who you agreed was in the wrong, then yet again this is a clear indication of yet another company who won't take responsibility for their actions, when it was clearly proven and agreed upon that your company's representative was in the wrong. Shame on you! And the best part is that I got told that, "No action will be taken against him and he won't apologise to you..." Yeah, the morals of a "pastor" right?!</p>