Worldwide advisory service: ****MERS

When dealing with insurance companies like worldwide advisory service underwritten by Omart Insure, a person can be left feeling disappointed when simple expectations can't be met. This company is taking my mother an old pensioner from pillar to post leading to so much confusion she is a telkom long standing customer. But this company has not been clear or transparent. Weeks have passed where they could not find her policy regardless of all required documents been provided they could find it using the device cell no or id no or policy number. Then on some miraculous day they found it, sending her messages that made it seem like she just took out that insurance that day with welcome messages, this company will tell you story after story then they will tell you the matter has been ESCALATED, wow now this is the boss word for them. It over a month now with them busy escalating the issue. With no end in site, she still has no claim processed. This has led to her stressing so much because she is expected to pay monthly premium to a shady company that does not help its insured customer. Totally disgusting how they handle their matters. People be warned fo not do business with this company called WORLDWIDE ADVISORY SERVICE , telkom always finds shady insurers for their devices, before worldwide advisory service was another business that vanished and left customers in the dust. This business won't last long if they dnt change how they treat customer claims.