The worst and most disgusting service from Worldwide Advisory Services

I Submitted my claim early December 2024. Since then they've been asking for 1 document after the other and around 14/12/2024 I was told that my claim was being processed. A month later, on the 14/01/2025 i made a follow up and I did that every other day and nothing has been done. I only got an automated response that one of their agent will contact me. They just went mute on me instead of giving me an update. A warning to new Telkom customers. Stay away, rather source an outside reliable company to insure your device to avoid headaches.