Telkom Insurance is a ****!!!! Worldwide Advisory is the worst Insurance

I recently had a very bad experience with Worldwide Advisory Services that I feel compelled to share. After submitting a claim for 19 May 2024, I expected a timely response as promised in their policy. Till to date I haven't had any feedback from them, I've been calling every day, but I was sent from pillar to post. Others said they are still investigating, what is it that they are investigating that is taking them this long? I am highly disappointed by the prolonged delay in processing my claim. Despite repeated attempts to follow up and inquire about the status, I was met with vague responses and unfulfilled promises of resolution. The lack of communication and transparency throughout this ordeal only added to my frustration and anxiety. It's disheartening to see a company that does not prioritize their customers' urgent needs. As a customer who has faithfully paid premiums for years, I expected better service and support during a time of need. Unfortunately, this experience has left me with no choice but to cancel the insurance as they are unable to deliver on their promises. I urge everyone to be very careful before choosing this insurance, it's essential to choose an insurer that values their customers' time and well-being. Admin plus was doing a better job than this, I seriously hate Telkom for change Admin Plus to this Worldwide Advisory Services. In conclusion, my experience with Worldwide Advisory Services has been nothing short of disappointing.