Bad service

Bad experience with this worldwide advisory services/cellc device insurance... I took my device in at the store on the 27th December 2023 yet to date I still don't have my phone with me.

These consultants are taking me from pillar to post, last time I check they said my phone is at repair centre today (close to three months) they change and said my phone is still at the warehouse.

It's really frustrating and what makes it worse it the *********** staff members of cellc device insurance.