What a nightmare!!!

So my girlfriend signed up using my card, then cancelled it in the beginning of December via email.

We have tried reaching the company in so many ways but various reviews said emailing the team with you info would help. 1stly finilding a number to call and cancel is damn near impossible, 2ndly service on the app to cancel is non existing. So we sent the email as last resort but yet received no info regarding cancelation.

Now a few weeks later I receive a PURCHASE ORDER, not a debit which can be reversed of more than a R1000. 00 which is already more than the monthly subscription.

I want my money back! This is totally unacceptable. Cancelation is almost impossible yet signing up takes 5 minutes.

If I can give anyone advice? Stay away from any of their products because something that is so hard to cancel must be some sort of scheme. Nobody who signs you up can even help you. You have to try and get a hold of the company in the US.

This is unacceptable and I will not accept this. Now I have to go and change my account just to get rid of this purchase?! This is not on!!!