World sport betting a world of ****

We have recently been playing on this site. I bought a R15 bonus buy, my money was deducted and I did not receive the spins. The game sent an error message and I could not acces the game again. When contacting support firatly I was told to clear mybrowser history. This did not help. Then I was given a whatsapp number to escalate my issue. Agter sending all the proof that my money was deducted and I did not receive the spins, they gave feedback that the provider inssist that my balance was not affected. This is so unacceptable. How many loses R15 or more and it all adds up. Its all part of a scheme!!!