Ideal for chump change, not for bigger deposits

Customer service is trash. Over 3 interactions 2 were just trash.

One instance relates to responsible gambling. I set a limit and for this month I am no close to the limit (only 3% deposited in Feb as per monthly limit), but I cannot deposit any more. I received an explanation, but it's a **** one with no material backing from T's&C's.

Other instance relates to a casino game. I informed them that the game has not functioned for a week or so and also gave a explanation, but all I am being asked for is a ticket number. What ticket number??? I am not asking for a specific bet, but a game that is not functioning as intended. All I want to know is if the game will be fixed and by when, that's it.

I am all for job creation, but s****ing the bottom of the barrel that was in the ba*****t for the last 10 000 years is not helping your business. WSB is an ideal platform to play with chump change as some of the stuff is entertaining, but not for larger deposits as they can't get the basics right.

Do better.