Horrible service

I’m an unhappy customer at Worldsportbetting…I’ve called for my FICA to be approved and it took them 2 hours to approve it as I’ve send my documents numerous times with no response then yesterday night I made a withdrawal and no feedback then had to call them again and their managers there a ****ed up and should be fired as they do not know their job..I want the manager for withdrawal there at Worldsportbetting to call me back in the next 10 minutes and when he calls he should approve my withdrawal and send me confirmation if not then I’m reporting this to the ombudsmen