1 reviews | Active since Apr 2012
Do not play with them
I had an issue with the call centre, due to bad attitude, and closed my account. I am such a fool to have went back and placed bets with them again. <br> <br> I recently started placing bets with them again, and this past weekend, I made several deposits to play the big horse races. Each time, I had to call them to find out where my money is, they gave me attitude. Rude, abrupt and a don't care attitude from their staff. When I asked to speak to the manager, they tell me the manager is not in. This is utter *******, as I work in a similar industry to this. There is always a senior on duty. <br> They have done nothing but cost me time, and the longer it takes for money to credit the higher the chance of missing a bet. <br> Each time I send an email to complain to their management, I need to send another 20 and wait for weeks before somebody gets back to me. I would advise anybody that is considering opening an account with them to check them out properly first and really consider the damages this could cause your betting experience
Good morning Mr. Naransamy,
I am very sorry to hear about your experience, please can I ask you to email me directly with more details? My Email address is ***
I can assure you that this is not the way WSB operates and I will make sure it is dealt with as a matter of urgency
Kind regards
Good morning Mr. Naransamy,
I am very sorry to hear about your experience, please can I ask you to email me directly with more details? My Email address is ***
I can assure you that this is not the way WSB operates and I will make sure it is dealt with as a matter of urgency
Kind regards
