Account deactivation Refund ****

I have a lot of problems with WSB, firstly it was with FICA then no with account deactivation, they’re refusing to refund me the R2 000 that was in my account after deactivating, I would not recommend WSB to anyone, it’s a complete ****. They’re now claiming that they gave me a bonus whereas I played with the R1 000 that o deposited .