MN
Melanie N
1 reviews | Active since Feb 2013
19 Dec 2019, 16:00
WorldNet Express Johannesburg
I couriered a package from Mosselbay on Friday 13 Dec 2019 and was told it would be delivered on Tuesday 17th. It is supposed to be send via Overnight Express. It is now very late on Thursday 19 Dec and the package was only delivered now at 15:45.
I am totally disillusioned and traumatized by this event. I went to great expense and effort to get this Christmas parcel in Johannesburg on time and was reassured that it will be there. It is there, but only after several phone calls and an unanswered email. Three days for overnight express.!
I will not use this service again.
Helpful (0)
Replies (1)0
Replies (1)
World Net Express's replyOfficial
19 Dec 2019, 16:44Dear Melanie, Thank you for your review. We want to apologise for your experience.
At World Net Express, we strive to provide the best service to our Clients. We will investigate the situation and inform you about the outcome. Kind regards, Grant Gietl
General Manager
World Net Express
At World Net Express, we strive to provide the best service to our Clients. We will investigate the situation and inform you about the outcome. Kind regards, Grant Gietl
General Manager
World Net Express
World Net Express's reply19 Dec 2019, 16:44
Official
Dear Melanie, Thank you for your review. We want to apologise for your experience.
At World Net Express, we strive to provide the best service to our Clients. We will investigate the situation and inform you about the outcome. Kind regards, Grant Gietl
General Manager
World Net Express
At World Net Express, we strive to provide the best service to our Clients. We will investigate the situation and inform you about the outcome. Kind regards, Grant Gietl
General Manager
World Net Express