AM
Albert M

1 reviews | Active since Jan 2017

14 Jan 2017, 17:36

Repair that never returned

<p>I bought a Samsung mini hifi at Game heidelberg in October 2014 & it worked perfectly. In July 2015 I took it for repairs at Game in Mimosa centre Bloemfontein and for 4 weeks I didn't receive Back.</p> <p> </p> <p>Office automation in Bloemfontein promised to see it via World net express couriers. As promised courier company called and arranged delivery date and time. Courier vehicle was hijacked and courier company and Samsung cant give me back my mini hifi </p>

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Replies (1)
World Net Express
World Net Express's reply15 Mar 2017, 10:21
Official

Dear Lea,

We strive to provide the best possible service to our clients at all times and would like to assist regarding your complaint.

Unfortunately we do not have any contact information for you and I would appreciate it if you could contact me at the office on +***.

We would need more information from you pertaining to this shipment to finalise our investigation and supply you with relevant feedback.

Looking forward to hearing from you.


Kind regards,
Grant Gietl

General Manager / National Operations Manager
World Net Express