POOR SERVICE - SAMSUNG VR

I think the company has taken on a project they cannot handle. SAMSANG VR deliveries.<br> I receive email on 16 March 2016 with waybill number and promise delivery within 3 days. I called Tuesday 22 March 2016 and according to the waybill I should get delivery today. NO DELIVERY.<br> <br> I called 23 March 2016 and all the excuses in the world and promise they will delver today. At 17:00 I called and spoke to Ryno and he apologise as all of the others I spoke to and promise I will get the delivery first think tomorrow. I am still waiting.<br> <br> I called again every time I mentioned Samaung VR I get put through to a different person as this person does not handle the Samsung distribution.<br> <br> Please can somebody tell me which year I will get my delivery????