Poor Service

<p>Had to call 3 times, passe between multiple people. Told "it will be there by close of business". Sat waiting like a fool. Called at 5 again "the courier ran out of time". No one was upfront or honest about this. Was asked to "call tomorrow morning" . I find this highly unprofessional. If you cannot make a time, inform the customer. Do not keep them, waiting. I should not need to call a courier company multiple times of my own accord in order to find out about a deliver. Waybill number WN ********** </p>