DL
Dirk L
1 reviews | Active since Feb 2012
22 Dec 2020, 21:52
No Service Received!
I paid for a fast express delivery from Cape Town to Burgersdorp and the parcel was picked up on the 18th of December. It should have been delivered on Monday the 21st of December. I paid for a fast service but Worldnet Express has all kinds of excuses. How are you going to compensate my client and myself for loss of income!!!!! Your service stinks!!
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Replies (1)0
Replies (1)
World Net Express's replyOfficial
23 Dec 2020, 09:00Dear Dirk,
Thank you for your review.
We apologise for your experience and would like to resolve and investigate the case.
Kindly send us your waybill number on this platform or per email to csjnb(at)za.rhenus.com.
We look forward to hear from you.
Kind regards,
Graham Oates
Rhenus Express
Thank you for your review.
We apologise for your experience and would like to resolve and investigate the case.
Kindly send us your waybill number on this platform or per email to csjnb(at)za.rhenus.com.
We look forward to hear from you.
Kind regards,
Graham Oates
Rhenus Express
World Net Express's reply23 Dec 2020, 09:00
Official
Dear Dirk,
Thank you for your review.
We apologise for your experience and would like to resolve and investigate the case.
Kindly send us your waybill number on this platform or per email to csjnb(at)za.rhenus.com.
We look forward to hear from you.
Kind regards,
Graham Oates
Rhenus Express
Thank you for your review.
We apologise for your experience and would like to resolve and investigate the case.
Kindly send us your waybill number on this platform or per email to csjnb(at)za.rhenus.com.
We look forward to hear from you.
Kind regards,
Graham Oates
Rhenus Express