FV
Fanie V

1 reviews | Active since Nov 2018

21 Jun 2020, 11:09

Nice tracking that was even overshadowed by excellent customer service

I ordered goods from western cape, with tracking number supp**** and on telephonic follow-up with World Net Express, the lady (Lasizwe) could not immediately tell me when exactly my parcels will be delivered, but said she would follow-up and get back to - which she did! She gave me an approximate time, with parcels delivered before ETA - WELL DONE World Net Express as well as Lasizwe (I do hope I have her name correct) GOOD CUSTOMER SERVICE!

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Replies (1)
World Net Express
World Net Express's reply22 Jun 2020, 09:43
Official
Dear Fanie,

Thank you very much for the positive review and for taking the time to post it. 

We are striving every day to deliver personal service to our clients.

Thank you.

Kind regards,
Graham Oates 
General Manager World Net Express