MN
Miss N
1 reviews | Active since Apr 2020
16 Jul 2020, 21:09
Disappointed
Okay i might spoken up too soon about a great service, my parcel was supposed to be collected today, i received a call from them around 13:00 today to confirm the collection address, i confirmed it and was informed that the driver was in his way, it's now 21:00 and the parcel still hasn't been collected, and there hasn't been any communication from them so i don't know what's going on. I am beyond disappointed☹
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Replies (1)
World Net Express's replyOfficial
17 Jul 2020, 08:41 Dear Miss N,
Thank you for your review, we would like to apologise for your experience.
May we please ask you to send us your waybill number to investigate the collection? Kindly forward it to csjnb(at)worldnetexpress.co.za or reply on this platform.
Thank you and kind regards,
Graham Oates
WNE
Thank you for your review, we would like to apologise for your experience.
May we please ask you to send us your waybill number to investigate the collection? Kindly forward it to csjnb(at)worldnetexpress.co.za or reply on this platform.
Thank you and kind regards,
Graham Oates
WNE
World Net Express's reply17 Jul 2020, 08:41
Official
Dear Miss N,
Thank you for your review, we would like to apologise for your experience.
May we please ask you to send us your waybill number to investigate the collection? Kindly forward it to csjnb(at)worldnetexpress.co.za or reply on this platform.
Thank you and kind regards,
Graham Oates
WNE
Thank you for your review, we would like to apologise for your experience.
May we please ask you to send us your waybill number to investigate the collection? Kindly forward it to csjnb(at)worldnetexpress.co.za or reply on this platform.
Thank you and kind regards,
Graham Oates
WNE