Courier that can't deliver

Item: World Net Express
Rating: 1
Author: Dylan K

Absolutely pathetic and terrible service from this courier. I've ordered on 3 different occassions and all 3 times they can't get my address right. When I pay delivery fees, I do so without delay. But when it comes to the delivery of my parcel theres a story. I refuse to accept this any longer

Helpful (0)

Replies (2)

World Net Express's replyOfficial

07 Jul 2020, 14:05

Dear Dylan,

Thank you for your review, we would like to apologise for your experience.

May we please ask you to send us your waybill number to investigate the situation? Kindly forward it to csjnb(at)worldnetexpress.co.za or reply on this platform.

Thank you and kind regards,
Graham Oates
WNE

World Net Express's reply07 Jul 2020, 14:05

Official

World Net Express's replyOfficial

08 Jul 2020, 09:52

Dear Dylan,

Thank you for your patience.

We have identified the issue and asked our partner to correct your details on their system.

Your parcel will be delivered today.

Kind regards,
Graham Oates
World Net Express

World Net Express's reply08 Jul 2020, 09:52

Official