1 reviews | Active since Sept 2016

14 Jun 2018, 15:42

bad servive ever with world net express

what a bad service from the guy name called darrel goudeon and anne marie page they dont respect client they are not helping at all whats the use to be customer service who dont respect client time and be honest to client,that was bad service ever i cant wait for over night parcel for 3 days come thats not on, when u do follow up they only say they cant promise if thats world net express should not be over night currier the wow i give up and i regret bigtime a package from gauteng to polokwane it takes 3 days

0
Replies (4)
World Net Express
World Net Express's reply14 Jun 2018, 16:34
Official

Dear Trevor,

Thank you for your review.

We would like to apologise for your experience and confirm that we are currently investigating the situation.

Kind regards,

Grant Gietl

General Manager / National Operations Manager
World Net Express

's update14 Jun 2018, 16:45
Reviewer Update
seems like world net express has white monopoloy and they dont respect client i think is time now we reshuffle the stuff
World Net Express
World Net Express's reply22 Jun 2018, 14:25
Official

Dear Trevor

Thank you for giving World Net Express the opportunity to discuss this matter with you personally and provide clarity as to the reason for the transit time and specified delivery date.

Kind regards,
Grant Gietl
General Manager / National Operations Manager
World Net Express

's update22 Jun 2018, 14:36
Reviewer Update
thanks grant and welcome