Unsatisfactory service

4th June 2021 I forwarded an email I received from Waksilent Attorneys regarding the legal opinion to Mr Phineas Mangena of Workerslife legal department as per our telephone call for further assistance! Since then I haven't heard from him. I contacted him on his cellphone or work telephone number but with no luck and he'll never get back to me when he sees my missed calls. I even sent him several emails trying to get the feedback or progress on the matter but with no luck. The last email I sent him was on last Friday,I was tellin him to inform me if he can't help me so I can take the matter further but what i received from him is an email showing me that he has forwarded my matter to Mr Moses Molekoa for assistance. He can't even take his time to call me or send me an email explaining his decision or bringing me up to date with his progress or his struggles. All he does best is to ignore me. Even today i haven't heard anything from him nor Mr Moses Molekoa! This has built a huge frustration on me. Is this how Workerslife treats its clients or is this what Workerslife teaches its employees to treat its clients? I ve been unfairly treated and this is still continuing! Do I have to beg for the services I pay for every month and having to deal with *********** people who doesn't care about people's emotions!!!!