ZERO SERVICE

⭐☆☆☆☆ Woolworths – Zero Accountability, Pure Greed

Woolworths charged me double on my account — their mistake, plain and simple. The store says “call financial,” financial says “call the store,” and now financial says unless I go into a store, they’ll take 10 days to reverse it.

Jessica from financial services grilled me with endless security questions (all answered correctly) but still insisted I “verify my identity in store” for a transaction they already confirmed was a duplicate charge. This is blatant overkill and a thinly veiled delay tactic to hold onto MY money for as long as possible.

This isn’t customer service — it’s obstruction. Zero ethics, no accountability, just pure greed. I’ve shopped at Woolworths for years, but this experience has shown they care more about keeping your money than doing the right thing. Disgusting.