YS
Yashik S

1 reviews | Active since Jun 2011

27 Mar 2019, 19:46

Your Service should be as premium as your costs ... Yet GAME Stores has better service.

Woolworths needs to be the difference by providing customer service thats equivalent to their pricing model. Moneys that have been paid to the incorrect account take over a month to be attended. the staff do not follow up . we have to make numerous calls and when we address these concerns on email we dont get responses or feedback. If you are paying for a service you deserve feedback its only fair. My funds were paid into the wrong account and to date i have no idea what has transpired. its costed me hours or my personal time to fix this . contrary to this the service and attitude of staff when trying to resolve these matters is pathetic.

Please send your management and staff on customer services training so that they are aare on how to speak to customers.as a business if you make any errors its your responsibility to offer clients alternatives and not to treat us like we are *********.

Cant wait to close my account. i wish there was a way that companies would be charged and have fines imposed onto them for wasting clients time.

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