your service is actually worse than the rest

Dear Woolworths<br> <br> After two months of waiting, I am still hopeful that you will send me a card as promised, after you deactivated my card without notice following a name change.<br> <br> Please do not pretend to be better than other retailers when your service is actually worse than the rest.<br> <br> Kind Regards,<br> Sinenhlanhla