WWFS "How can I make a difference" [Lived] Values Joke!

Bottom line - don't have debt but when you do be very careful of WWFS! I'm appalled at how this impressive organisation does business.With technology and innovation and applications that allow you to see a current balance and latest transaction (including last nights one's) it can take up to 4 days for a payment to reflect. So best go into store ask for a settlement as you wish to close the account. Given a settlement, pay it and am told to wait 2 -4 days before I can close the account. Note last nights 2 transactions are visible on my profile alongside the total balance - which now has been paid. Customer Care however notifies me that that in fact isn't the total balance and that there will be additional amounts to be billed which too if paid will take a period of time to reflect. In the interim the account stays open, ac***ulates further interest (now 25+ %) and cant be closed until someone one some system is able to actually process amounts paid and payable even though the last 2 transactions that will ever be conducted via this account are already visible. The only VALUE INTEGRITY & INNOVATION I see is how this giant will engineer its financial services to keep you hooked, expending energy and time struggling to be free from them and debt. Honestly done with Woolworths for good.