1 reviews | Active since May 2015
wrotten waffles but expiry ddated 23/05
I bought waffles at woolies brooklyn on 20/may wednesday afternoon and yesterday when I was about to eat I realised that they were moulded. The expiry date says 23rd though. 2day I called woolies brooklyn and Tshepiso told me I have to come back to them for exchange as quagga centre (closest to me now)do not have the same stock. I called the call center and logged a complaint with Ashley *** now still awaiting feedback. How ever I did a follow up at luch time n spoke to Alison who said I must to quagga branch n ask them to call her n she will advise them on what to do. The service I got from the foods department manager 'Qondile' was uncalled for, she treated me like an object. She said to me that head office said she must give me another type of waffles and that's it. When I refused n asked for my rotten waffles back she started raising her voice asking what I wanted if it's not the waffles she had. she also said she needs to send the waffles for investigations. She was not wearing a name badge and loudly refused to give her name and surname. I feel that I was not treated well and she did not care about my frustration as a customer. I only went there as instructed by
