Wrongfully Accused of *****ing at Woolworth SA

2 WEEKS LATER AND WOOLWORTH'S STILL HAS NOT COME BACK TO ME WITH ANYTHING SOLID ABOUT WHAT HAPPENED TO ME: This is my story! I am terribly disappointed and disgusted at the way I was treated WOOLWORTHS on Wednesday last week. I even took a video and the more I watch it, the more traumatized i get. On Wednesday, I went to WOOLWORTHS minding my own business and as a Woolworth paying customer, I wanted to return my new shoes I had bought the previous day. I went upstairs to check the right size (size 4 instead of size 5). I could not find the right size. I then decided to go to customer service downstairs. The Que was long so I decided to leave. This entire time I could sense that I was being followed but didn’t take much notice of it. As I was about to reach the exit door (WITHOUT ANY BEEPING SOUND AT THE DOOR) infact they did not even wait for me to get to the door to check if there will be any sound. The next thing I know, the 1 security guard blocks me at the door. 2 other come straight to me aggressively making accusations that I have ******. The are now 3 security guards bombarding me and aggressively searching my bags – Need I mention that there was no beeper that went off!!! The manager just stood there. At this point I am asking him to make them stop. Everyone is starring! I am embarrassed and humiliated for nothing!

My only sin is that I am a BLACK woman and therefore I look like a ********.

The security guard continues to mention that they have been following me all the way from upstairs.

To my shock a white lady shopper comes straight to confront me throwing her finger in my face and says I quote “They have every right to search you” As if the embarrassment and humiliation was not enough. The entitlement and nerve of white people in Cape Town is beyond me.

As this point, I am walking in the shop barefoot! They have asked me to take my shoes off, as they want to check! There is commotion, everyone is watching, and I am escorted to the back since they did not find anything!