Wrong Information

I called Woolworths in July spoke to someone and they confirmed that my account was closed and I owe them nothing cause I wanted to settle any amount that was still outstanding when I had the money as I was unemployed and the other day the attorneys called me to say I must pay 10 000 to settle the account so I told them but Woolworths said I do not owe them and I explained to the lady that I don't have the money and she kept on insisting I must pay and also send me a message and I can't pay them and now it's on my credit report showing that I'm owing the over 30 000 this is not right as Woolworths confirmed I don't owe anything at all.Dear Eslyne Wright as per telecon with Lynn&Main Attorneys Sandra Govender on *** in respect of your Woolworths account WFS21103 please take advantage of A 50 % discount offered on the outstanding balance to settle this account. Balance due R20551.00. less 50% discount is R10276.00 . please email ***. They have to rectify this as soon as possible cause I am not paying anything cause I was told I don't owe them anything