Wretched f*%king service (WFS) - OPEN CHALLENGE

I had the unfortunate experience of being retrenched a few years back so I obviously could not make payments on my accounts. I DID NOT acknowledge the debt as I had no record of it and requested that it be prescribed as I had not been contacted about this "debt" for over three years. After going back and forth, I was then contacted by Divanie Gobrie from Lynn & Main Attorneys and she advised me that I was correct in requesting that the debt be prescribed as I had not received any interaction from Woolworths Financial Services n over 3 years. She provided me with a letter and this was sent to Cecille Hull at Woolworths Financial Services in July 2017 for her to have my ITC records updated. This has not been done yet. I have tried calling her numerous times but have only spoken to her once 26 October 2017), after which she emailed me a letter on behalf of Woolworths confirming that the debt has been prescribed. My credit profile has not been updated to date and I now have Cecille Hull lying on email advising a colleague that she told me this would not be updated.

I OPENLY challenge Woolworths Financial Services to listen to the call between Cecille and I on 26 October 2017 roughly between 10am and 11am. If I am lying about out conversation then I will drop the entire matter with Woolworths Financial Services. If not, then I demand that my credit profile be updated, Cecille receive disciplinary action for not assisting and blatantly lying. In addition to that I would like a complaints reference number (which I have asked for multiple times and received nothing) so that I can lodge a complaint with the Ombudsman as I have followed the complaints procedure and have now exhausted all attempts at trying to have this resolved.

PLEASE DO NOT DEAL WITH WOOLWORTHS FINANCIAL SERVICES!!!!!!!!