Would I shop at Woolworths food again?........

I placed an online food order (o***) with WW 15/02/2021. The only delivery slot was 2 days later, 17'th in the afternoon. As soon as I have unpacked everything, I realized that the Sweet Melon(R39.99) and Large Watermelon(R79.99) where not there. I immediately phoned WW-online and the person who helped me assured me that he would find out whether it is still in the truck and can be delivered or whether it is still at the store in which case it would need to be delivered the next day, "but don't worry, I'll phone you back in a few minutes and let you know". I never got that call. Then next morning I phoned again! This time somebody else helped me. She said she could see it is outstanding and should be delivered. She assured me that she would make sure that it is delivered the 18'th, "but I'll call you back and let you know when they will deliver". I never got a call. Friday the 19'th, I called again (had to explain the wholes story to a new person)! "OH yes, I can see the must deliver it between 2-5pm today. But I"ll flag it as priority and I'll phone you and follow up whether it was delivered". I never received my delivery and I never received a phone call! I've really had enough of this poor service! I can understand that sometimes something slips up, but correct it then as soon as possible! Woolworths has currently ****** me. Neither have they delivered the goods, nor have they made a payback of the value of the items. What must I do now? Would I ever shop Woolworths food online again?......... My order number is: o*** Carlien Heyns