Worste online experience. Incorrect billing

I asked them to check if I'm paying R299 for the festive hamper as this was advertised and reserved as R263.97. Im not willing to pay all the extra fees for the errors of woolies. I specifically said no substitutes.

This has been the worste online experience i have ever had and I'm honestly fed up of how this is just continuing. I could have bought all of this at the store as this is not as convenient as advertised.

First the wrong delivery date. Then when i emailed i was told there is nothing wrong perhaps just out of stock. Then i had to call again on Saturday where i was told by Warren he would call me back and he never did. I had to call you guys again while waiting for 10 minutes per call for an operater to pick up. And om top of that i get a dispatch printout with no note as to why I didnt receive all the goods. And i had to call again whereby you jad to email me the correct one. My delivery took almost 15days. Seriously the worst ever. Amd the first delivery is free of charge but i got billed for it anyway..