WORST, WORST, WORST DELIVERY!!! EMPTY PROMISES

WORST DELIVERY SERVICE EVER!!!!!

My order was supposed to be delivered to me Thursday the 22nd of February between 10 and 1. The driver was LATE with the delivery, and I kindly asked to deliver between 10 and 1 the following Monday as I was not in Stellenbosch . I phoned the Woolworths online customer support Monday afternoon after 16:00, and the lady " could not get hold of the store" after putting me on hold for MORE THAN 10 MINUTES, she said that she would phone me back after she got hold of the store that should have dispatched my order, she did not phone me back. I phoned again on Wednesday, to see whether anything has been done to ship my package. After being on hold for more than 15 minutes before anyone answered the phone, I was told that it has not yet been shipped.

Needless to say I cancelled my order! No apologies for the extremely poor service whatsoever! What a horrible experience!