Worst shopping experience with Woolworths food Malibongwe

Worst shopping experience ever at Woolies food Malibongwe drive. Decided to take friends from a ekasi for a shopping experience I got accustomed to overtime only to be let down by the shopping manager Lebogang and Supervisor Phathu, they outrite racially profiled us and refused to scan my card for the groceries I was trying to purchase.. got given a story about my card not being in order whereas when making payments I don't encounter such issues with the very same card.. just wonder what's the point of being granted credit but the men in the ground don't deem us fit for their "brand".