Worst Service Ever

Saturday I bought a shoe at Woolworths Sunday I noticed the shoe was peeling off and the glue was coming out in some places in the shoe...one of the supervisors saw it and agreed to give refund ..the store manager (I have her name) came and started telling me what if it's my fault she has to take it to be assessed...I asked her it's not even 48hours I bought the shoe you mean we run yo buy in Woolworths cause we love quality..then the supervisor showed her where the problem is then came to the exchange part I took something of the same amount she tells me I should pay extra money the voucher I have forfeited it..I asked her I ddnt change the shoe willy nilly but because of Woolworths failed quality. She ddnt care she kept saying that's the rule..and was just rude..looking at me from head to tore and busy taking out her cellphone hopefully she was not recording me..Look into this I will make it upon me to post on media the shoe and receipt so they see what Woolworths is made off..instead of your manager seeing the error is on your side she still needed to milk me more..I paid the extra money as if I changed it willingly while Woolworths bad quality failed. Even after this I still came back to buy more cause I love Woolworths but your managers treatment your terms has chased me from Woolworths .those that follow me on Twitter and Instagram shoe see that within 48 hours I bought the shoe Woolworths manager says she can only change it if the glue fully came out of the shoe not the small thing..I was astonished when I heard her say that..thank goodness one of the supervisors showed her ..