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olwethu N

1 reviews | Active since Nov 2014

04 Aug 2022, 07:12

WORST SERVICE EVER!!!!

1 August after 9am I made an order for milk that was on special, got a confirmation email at 09:37 and my order was due to be delivered on 2 Aug between 8am and 10am. My order wasn’t delivered and there was no communication from the company. I sent 2 emails the evening querying my order and got no response. I sent another email on the 3 Aug only to get a response back the evening that there is not stock. This is not how Woolworths normally operates if there’s no stock, they would call early on the morning of the delivery to inform that there’s no stock and ask if they should cancel the order. None of this was done so the excuse that there’s no stock 2 days later is just a LIE.

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